31Bet Casino Review NZ

31Bet is a sportsbook and casino run by a Maltese company, and the paperwork behind it checks out. The licence is active on the regulator’s own site, the operator and its address are printed in the terms, and New Zealand is not on the banned list. Where it slips is the casino side: there is no New Zealand dollar account, and the welcome package costs more than it gives.

We did not deposit or withdraw real money here. What we did was read the Terms and Conditions and the Bonus Policy in full, take our screenshots from a New Zealand connection on 11 October 2026, follow the footer’s licence seal to the Malta Gaming Authority’s own authorisation page, and run our bonus value test on paper. The short version: an offshore sportsbook with a casino bonus you can ignore.

The short version, before the paperwork

If a sportsbook with a casino is what you are after, 31Bet fits. If a casino bonus that survives its own wagering rules is what you are after, it does not.

Good fit if:

• You want the licence verified at the source. The MGA’s own seal page names the operator and lists 31bet.com as Licensed.
• You want deposit, stake and loss limits by day, week or 30 days, plus a reality check every 15 to 60 minutes.
• You are happy to hold your balance in euros or US dollars and let your bank do the conversion.

Think twice if:

• You want to deposit and cash out in NZ dollars. No NZD option appears in the sign-up form or the FAQ.
• You want a welcome bonus that leaves something behind. Our NZ$100 test finishes at minus NZ$100 on the first deposit offer.
• You want a short, clearly published payout time. Pending runs 1 to 2 working days, then up to 3 more.

Four out of twelve, and where the points went

Our check is twelve yes-or-no questions, each one answered only from documents you can read before you register: the terms, the bonus terms, the regulator’s register and the lobby itself. If the paperwork is vague, the question scores nothing, because we do not hand out credit for good intentions. 31Bet takes 4 of the 12. It keeps points for a licence shown as active on the regulator’s own page, an operator, company number and address published in the terms, New Zealand not appearing on the restricted countries list, and responsible gambling tools explained in public. It loses the rest on missing NZD support, fees the terms allow, payout times, welcome bonus maths, a cash-out cap, and offer cards that do not match the banners.

Testing the first deposit bonus on a hundred dollars

The Newcomer Special at 31Bet is 100% up to 500 EUR/USD on a first deposit, and it is wagered on your deposit and the bonus together, 45 times, within 30 days. On a NZ$100 deposit you get NZ$100 of bonus money, with NZ$9,000 of play standing between you and any of it. Pokies return about 96% on average, so every NZ$1 you wager costs roughly 4 cents. That is about NZ$200 of expected cost against a NZ$100 bonus.

The result of the value test is minus NZ$100. Two clauses make the arithmetic worse rather than better. Bets are capped at 5 EUR/USD per spin on slots, and a higher spin does not count and forfeits its winnings, so clearing NZ$9,000 inside 30 days works out at around 300 spins a day at NZ$1. The welcome offer then caps what you can move to real money at ten times the bonus, so a good run has a ceiling as well.

You deposit	NZ$100
Bonus at 100%	+ NZ$100
Wagering: 45x on deposit + bonus	NZ$9,000 to turn over
Average cost of that play (96% RTP pokies)	- NZ$200
Bonus value left	-NZ$100

Costs much more than it gives (-100% of the bonus survives its own wagering)

Time on the clock

30 days = about 300 spins a day at NZ$1

Biggest bet while wagering

5 EUR/USD per spin on slots

Most you can cash out

NZ$1,000 - clause 11 limits what you can move to real money to 10x the bonus

How the test works: we put NZ$100 through the offer exactly as its terms read. Pokies pay back about 96 cents per dollar staked on average, so every NZ$1 of wagering costs about 4 cents. What is left of the bonus after that cost is its real value. It is an average, not a forecast: a single session can land far above or below it.

There is a bigger catch before you deposit. On a phone, the promotions page does not list the casino welcome offer. The lobby banners promise up to 500€ on the second and third deposits, while the offer card gives 75% up to 200 and 100% up to 300, and the crypto banners do not match the crypto card either. Screenshot the desktop card, and if the card and the banners still disagree, skip the bonus.

The rest of the package, same test

The second and third deposit bonuses and the crypto package all sit on the same 45x on deposit plus bonus, within 30 days, from a 20 EUR/USD minimum. So they land in the same place.

Each offer is put through the same test: NZ$100, or the offer's minimum deposit if that is higher, and an average cost of 4 cents per NZ$1 wagered on pokies.

The second deposit offer, 75% up to 200, gives NZ$75 of bonus for NZ$7,875 of turnover, about NZ$175 of cost and minus NZ$100 of value. The third, 100% up to 300, gives NZ$100 for NZ$9,000 and minus NZ$100. The first crypto deposit, 150% up to 500, gives NZ$150 for NZ$11,250 of play, about NZ$250 of cost, and still minus NZ$100. Every one is capped at 10x the bonus on the way out, and cancelling the crypto package before the wagering is done removes the bonus, its winnings and anything you wagered with it – worth reading if you fund play that way at all.

The weekly cashback is the ongoing casino offer we tested, requested through live chat or email when your balance is under 1 and nothing is pending: 5% of a weekly net loss between 100 and 1,000, capped at 50, then 7.5% above 1,000 capped at 375, then 10% above 5,000 capped at 1,000, in EUR/USD. It carries 30x within 7 days on slots only, a 5 per spin cap and a cash-out cap of 5x the bonus. On a NZ$100 loss that is NZ$5 of cashback, NZ$150 of turnover and about NZ$6 of cost – a smaller loss than the welcome offers, though still on the wrong side of zero. The sports welcome bonus is a sportsbook offer with its own rules and we did not put it through a pokies test.

Paying in and cashing out from New Zealand

There is no NZD account. The FAQ says you top up and cash out in euros, the sign-up form offers euros or US dollars, and NZD appears in neither, so your bank converts every deposit and every payout and may charge for it. 31Bet has no public payments page either: the FAQ mentions one that links nowhere, /en/static/payments returned a 404 error on 11 October 2026, and the Help Center link in the desktop footer does not resolve. The footer carries a wall of payment logos, but nothing says which of them work for a New Zealand account.

Minimum deposit is 15 EUR per the FAQ. Minimum withdrawal is 10 EUR in the terms and 20 EUR in the FAQ, which is one more place the page and the contract disagree. Payouts sit pending for 1 to 2 working days and then take up to 3 more; bank transfers run about 5 working days. Withdrawals go only to the card, bank or wallet you deposited with, and ID, a utility bill and a bank statement under 6 months old can be requested. The terms also allow the casino to set deposit fees at its own discretion, and if you ask to cash out money you have not played through once, extra checks can follow and up to 20% can be kept as a fee.

The limits on the way out

Per withdrawal the ceiling is 7,500 EUR or the currency equivalent, with a weekly cap of 10,000 and a monthly cap of 20,000. No VIP limits are published. No single bet or spin can pay more than 50,000 EUR, bonus rounds and free spins included, and the terms name no exception for progressive jackpots, so a jackpot win above that figure can in principle be trimmed back.

Smallest withdrawal

10 EUR (T&C 4.1.4); the FAQ says 20 EUR

Processing

Pending 1-2 working days, then up to 3 working days to reach you (T&C 4.1.4); bank transfers about 5 working days (T&C 4.1)

Per week

10,000 EUR or currency equivalent

Per month

20,000 EUR or currency equivalent

VIP ceiling

None published

Progressive jackpots

No exception stated; the 50,000 EUR maximum win per bet or spin (T&C 4.1.7) has no carve-out for jackpots

Per withdrawal

7,500 EUR or currency equivalent (T&C 4.6)

Maximum win per bet or spin

50,000 EUR, including bonus rounds and free spins; anything above can be taken back (T&C 4.1.7)

Cashing out money you have not played

If funds were not wagered at least once, extended checks, then a refund of the deposit minus a fee of up to 20% (T&C 4.7)

Deposit fees

The casino may set deposit processing fees at its own discretion (T&C 3.2.5)

Deposit made with a bonus

The balance cannot be withdrawn until support removes the bonus and its winnings (T&C 4.1.1)

Inactive account

Up to 5 EUR a month after 12 months without a login, with 30 days' notice (T&C 2.11)

Free spin winnings

Capped at 100 EUR/USD, then 50x as a bonus within 7 days (Free Spins rules, desktop promotions page)

T&C sections 2.11, 3.1.4, 3.2.5 and 4.1-4.7 (version 26.06.2024, same text on 28 Sep, 10 Oct and 11 Oct 2026, phone and desktop); FAQ question 3 and the Free Spins rules, read 11 Oct 2026.

Who runs it and who licenses it

31Bet is operated by ONYXION MALTA LIMITED, company number C 95392, at 206, Wisely House, Old Bakery Street, Valletta VLT 1451, Malta. The licence is MGA/B2C/824/2020, and when we followed the seal in the casino footer we landed on the Malta Gaming Authority’s own Dynamic Seal Of Authorisation page. It names the company, shows the licence as Licensed for casino and fixed-odds betting, and lists 31bet.com, 31.casino and 31bet.co. That page shows no company number and no grant date; the casino’s own terms give 15 November 2021 as the issue date. Complaints go to [email protected] within 3 months, with a reply in 10 days and another 10 in some cases, then to the eCOGRA ADR service or the MGA – a genuinely independent route. In plain words, a Maltese regulator and Maltese law sit behind the rules, and New Zealand law does not cover the site. That is the usual trade-off offshore.

Operator

ONYXION MALTA LIMITED

Company number

C 95392

Registered address

206, Wisely House, Old Bakery Street, Valletta VLT 1451, Malta

Regulator

Malta Gaming Authority

Licence number

MGA/B2C/824/2020

Status at the regulator

Licensed

Domain on the certificate

31bet.com (the seal page also lists 31.casino and 31bet.co)

Disputes go to

Complaints to [email protected] within 3 months, answer within 10 days (10 more in some cases); then the eCOGRA ADR service or the Malta Gaming Authority; Maltese law (T&C 1.3, 7.2-7.4)

Checked 11 Oct 2026: we followed the MGA seal in the casino footer to the regulator's own Dynamic Seal Of Authorisation page on authorisation.mga.org.mt. It names OnyxioN Malta Limited at 206, Wisely House, Old Bakery Street, Valletta, status of licence Licensed, and lists licence MGA/B2C/824/2020 (B2C Gaming Service Licence, casino and fixed-odds betting) as Licensed, next to a B2B licence MGA/B2B/951/2022. Website URLs on the page: https://31bet.com/, https://31.casino and https://31bet.co. The page shows no company number and no grant date; the casino's T&C 1.2 give 15 November 2021 as the issue date. The page is not built for phones, so we shot it at a wider window in the same New Zealand session. Open the certificate

Limits and breaks you can set

This part of the site is well documented. At 31Bet, deposit, stake and loss limits for a day, a week or 30 days are set online or through support, a lower limit applying at once and a higher one after 24 hours. A reality check pop-up runs every 15 minutes to an hour. A time-out is available by asking support, and self-exclusion runs from 1 week to 1 year, renewable, after which the account is open only for withdrawals. Two caveats: both the break and the self-exclusion go through support rather than a button in your account area, and the only help services named are GamCare and Gambling Therapy, with no New Zealand service listed.

• ✓Deposit limitsT&C 3.2.2: daily, weekly or 30-day limits, set online or through support; lower limits apply at once, higher ones after 24 hours. The Responsible Gaming page says support sets them on request.
• ✓Loss or wager limitsT&C 3.2.2 covers stake and loss limits for the same periods.
• ✓Session remindersA Reality Check pop-up every 15 minutes to 1 hour (Responsible Gaming page 3.3).
• ~Cooling-off breakTime Out: ask support to close the account temporarily; no length is given (Responsible Gaming page 2).
• ~Self-exclusionThrough support, from 1 week to 1 year, renewable (Responsible Gaming page 3.1); afterwards the account is open only for withdrawals through support (T&C 5.2, 5.3).
• ~Help services listedGamCare and Gambling Therapy. No New Zealand service is named.

Responsible Gaming page and T&C 3.2.2 and 5, read 11 Oct 2026 (same text as 28 Sep). The page's link to the limit tools leads into the account area, which we did not open.

Pokies and studios in the lobby

The 31Bet lobby bills itself as 3000+ new and classic slots, sorted into Popular Slots, Bonus Buy, Megaways, Drops & Wins, Jackpot Games, New Games and Table Games. The studios seen were Pragmatic Play, Nolimit City, Relax Gaming, NetEnt, Hacksaw Gaming, Evoplay, iSoftBet, Betsoft, Microgaming, Wazdan, Booming Games, Fugaso, Quickspin, PG Soft and Apollo Play. Pragmatic Play’s Drops & Wins runs from 4 March 2026 to 3 March 2027 with a 25,000,000 EUR prize pool and prizes paid without wagering. No RTP figures are published, so our sums use the usual 96% pokies average.

• Pragmatic Play
• Nolimit City
• Relax Gaming
• NetEnt
• Hacksaw Gaming
• Evoplay
• iSoftBet
• Betsoft
• Microgaming
• Wazdan
• Booming Games
• Fugaso
• Quickspin
• PG Soft
• Apollo Play

Provider filter in the casino lobby on the New Zealand site (phone and desktop) and the studio names on the game tiles, 11 Oct 2026. Live casino studios were not checked.

Clauses worth reading twice

A handful of lines do more work than the promotions page. Changes to the terms take effect only once you accept them, and until you do you can withdraw your deposit but not play, which is in your favour.

1. The casino welcome bonus is wagered on your deposit and the bonus together, 45 times, within 30 days. On a NZ$100 deposit that is NZ$9,000 of play for a NZ$100 bonus.

   7. Both Bonus and Deposit amounts need to be wagered: [...] 45 times for the first deposit bonus.

   Newcomer Special Offer card, desktop promotions page, read 11 Oct 2026

2. Every welcome bonus, fiat or crypto, caps what you can move to real money at ten times the bonus.

   A maximum winnings cap applies to all Welcome Bonuses. The transferable amount to the Real Money balance is limited to ten times (x10) the initial bonus amount.

   Newcomer Special Offer and Crypto-Deposit Package cards, clause 11, read 11 Oct 2026

3. The welcome offer reads differently depending on where you look. On a phone the promotions page does not list the casino welcome or crypto packages at all; the desktop page does. Lobby banners promise up to 500€ on the second and third deposits, while the offer card gives 75% up to 200 and 100% up to 300, and the crypto banners do not match the crypto card either. Screenshot the card before you deposit.

   Make your second deposit and you are eligible for a 75% Welcome Casino Bonus up to 200 €/$/C$

   Newcomer Special Offer card (desktop promotions page) and the casino lobby banners on a phone, 11 Oct 2026

4. Ask to cash out money you have not played through once and the casino can run extra checks and then keep up to a fifth of it as a fee.

   Once Extended due diligence is completed successfully, Company reserves the right to refund back deposited amount minus the transaction fee up to 20%.

   T&C 4.7, version 26.06.2024

5. There is no New Zealand dollar account. You play in euros (or US dollars on the sign-up form), so your bank converts every deposit and payout and may charge for it.

   You can top up your casino balance and make cashouts in EUR.

   FAQ question 2, read 28 Sep, 10 Oct and 11 Oct 2026

6. No single bet or spin can pay more than 50,000 EUR, bonus rounds and free spins included. The terms name no exception for progressive jackpots.

   The maximum amount that We shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of 50 000 (fifty thousand) EUR

   T&C 4.1.7, version 26.06.2024

7. Some rules give 31Bet the last word on its own terms. The 3+1 Free Bet rules let the company settle any doubt itself, and in the sportsbook rules its decision on bets accepted with reserve is final. Both sit on the sports side; the casino section has no such clause.

   In case of any uncertainties, the company will judge the case itself.

   3+1 Free Bet rules, rule 8, promotions page, read 11 Oct 2026; Sportsbook section 5.3 of the T&C

8. Leave money in an account you stop using and a small monthly fee starts after a year, with 30 days' warning.

   a maximum administrative fee of 5 EUR (or a currency equivalent amount) per month shall be deducted from Your Account.

   T&C 2.11, version 26.06.2024

9. Disputes have an independent route: the eCOGRA ADR service, or a complaint straight to the Malta Gaming Authority.

   You have the right to bring any disputes in relation to Services, Us to Alternative Dispute Resolution (ADR) body eCOGRA.

   T&C 7.3 and 7.4, version 26.06.2024

10. You can cap deposits, stakes and losses by day, week or month, and a lower limit applies at once.

    You can set self-imposed limits for deposits, stakes and losses, without giving reasons, in order to self-control Your own betting behavior. Such limits can be set for time periods of 24 hours, 7 days or 30 days.

    T&C 3.2.2, version 26.06.2024

What we could not check

Plenty only shows itself once real money moves, and we would rather say so than fill the gap with guesses.

• We did not deposit or withdraw real money at 31Bet. The payout times on this page are the casino's published figures, not our own timings.
• We did not open an account, so the limit and self-exclusion settings inside the account area were not seen.
• There is no public payments page, so which payment methods work for a New Zealand account, and their limits and fees, were not seen. The footer shows logos of Visa, Mastercard, Neteller, Paysafecard, Skrill, Sofort, Pix, Discover, AstroPay, JCB, Interac and Noda.
• Which version of the welcome offer applies: the casino welcome and crypto packages are listed only on the desktop promotions page, and the lobby banners give different amounts. Ask live chat before a deposit and keep the answer.
• No game weighting is published for the welcome bonuses (they can only be wagered on casino games); our test assumes pokies count in full.
• The minimum withdrawal: T&C 4.1.4 say 10 EUR, the FAQ says 20 EUR.
• The account currency for a New Zealand address: the FAQ says EUR, the sign-up form offers EUR or USD. NZD is offered in neither.
• The MGA page shows no grant date; 15 November 2021 is the casino's own figure (T&C 1.2).
• The footer link '31bet Casino Club' goes to a different domain (31betcasino.com), which we did not open.
• Support response times and how long ID checks take in practice.

Questions we keep getting

Is 31Bet licensed and safe for New Zealand players?

The licence is genuine: MGA/B2C/824/2020, held by ONYXION MALTA LIMITED, shown as Licensed on the regulator’s own seal page with 31bet.com listed. Complaints can go to eCOGRA or the MGA. It is still an offshore site, and New Zealand law does not cover it.

Can I play at 31Bet in New Zealand dollars?

No. The FAQ says deposits and cashouts are in euros, and the sign-up form offers euros or US dollars. Your bank converts each transaction and may charge for it.

How long do 31Bet withdrawals take?

The published figures are 1 to 2 working days pending, then up to 3 working days to reach you, with bank transfers around 5 working days. Those are the casino’s figures, not timings we measured.

Is the 31Bet welcome bonus worth taking?

On our NZ$100 test, no. It leaves minus NZ$100 after wagering, caps real-money winnings at 10x the bonus and limits spins to 5 EUR/USD. Given that the phone promotions page does not list the 31Bet casino welcome offer, skipping it is the simple answer.

Documents behind this page (8)

Document	Read on	Version
Terms and Conditions (casino and sportsbook sections)	11 Oct 2026	Version 26.06.2024 (same text on 28 Sep and 10 Oct 2026, phone and desktop)
Bonus Policy (linked from the desktop footer only)	11 Oct 2026	Undated
Promotions page on a phone (7 offers) and on desktop (10 offers, incl. the casino welcome and crypto packages)	11 Oct 2026	Phone page same as 28 Sep 2026
Casino lobby and its banners (phone)	11 Oct 2026	-
FAQ	11 Oct 2026	Same as 28 Sep, 7 Oct and 10 Oct 2026
Responsible Gaming page	11 Oct 2026	Same as 28 Sep 2026
About us, Privacy policy and sign-up form (currencies, countries)	11 Oct 2026	-
Malta Gaming Authority seal page (Dynamic Seal Of Authorisation)	11 Oct 2026	Status Licensed