SpinsUp Casino Review NZ
- Licence
- Tobique Gaming Commission 0000002Valid on the regulator's page, 11 Oct 2026
- Run by
- Novatrix SRLCosta Rica
- NZD account
- YesNZD is an accepted account currency (T&C 4.1) and the Payments page shows 30 NZD minimums, but the casino runs in euros inside (T&C 11.10), crypto minimums are set as 20 EUR equivalents and the offer cards show amounts as a bare $
- Smallest cash-out
- NZ$30 (crypto: the equivalent of 20 EUR)Within 72 hours of approval (the T&C say the casino aims for this); bank transfers within 3 business days; refunds typically 5-7 banking days after approval
- Cash-out ceiling
- 7,500 NZD (rolling 7 days) a week30,000 NZD a month; progressive jackpots paid in full
- Welcome offer on NZ$100
- Costs much more than it gives-NZ$60 of the bonus left after wagering
- Player tools
- 3 of 6 confirmedDeposit, loss and wager limits, a cooling-off break and self-exclusion are all described; crypto deposits can slip past them
✓ on record ~ partly or unclear ✗ missing or against you ? not checked
SpinsUp is aimed at players who want a large pokie lobby, an account that can sit in NZ dollars, limits that are published rather than buried, and a welcome offer where the card and the terms say the same thing.
The catch lives in the fine print. Every deposit has to be wagered three times before it leaves, bonus or not, and the welcome bonus wants 40x turnover inside three days. We read the terms and conditions and the bonus policy in full, opened the payments page as a New Zealand visitor, followed the licence seal through to the regulator, and ran our value test on paper. We did not deposit, we did not play, and we did not withdraw. In one sentence: a well-stocked site with a clearance clock that will not suit everyone.
First, the short answer
On the documents alone, SpinsUp is an offshore operation with a licence shown as valid, an NZD account option and a payments page showing 30 NZD minimums. The licence checks out at the regulator. The bonuses are real, and expensive.
Good fit if:
- You want an NZD account and deposits that start at 30 NZD.
- You mostly play pokies and like the sound of a lobby with 198 studios in the provider slider.
- You want a welcome bonus with no cash-out cap written into the terms.
Think twice if:
- You expect to withdraw a deposit without playing it through three times first.
- You cannot realistically clear 40x wagering in three days.
- You want help pages that match the terms. The FAQ was copied from another casino and still tells players to update Flash and Java.
18+. Spintown.nz earns a commission if you sign up through this link. It does not change any number on this page.
Seven out of twelve
Our check is twelve yes/no questions, answered only from published documents: the terms, the bonus policy, the payments page, the responsible gaming page and the regulator’s own records. A question earns a point only when the paperwork answers it in the player’s favour, and anything vague, missing or contradicted elsewhere scores nothing. SpinsUp took seven. It met our questions on the licence being shown as active at the regulator, the operator details being published, New Zealand not appearing on the restricted list, an NZD account, no cash-out cap on the welcome bonus, the offer cards matching the bonus terms, and deposit limits, breaks and self-exclusion being explained in public. It lost points because translation errors are read in the casino’s favour and the casino’s decision is final in a dispute; because a withdrawal made before the deposit has been wagered three times can attract a processing fee even though the payments page calls every method free; because the published processing window is up to 72 hours after approval rather than 24; because the three-times deposit rule exists at all; and because the welcome bonus cost more than it gave in our test. Our full method sits in how we review online casinos.
Paper
- ✓Licence shown as active on the regulator's own siteTobique validation page reached from the footer seal: Novatrix SRL, www.spinsup.com and www.spinsup7.com, operating status VALID, 11 Oct 2026; the licence holder list shows a B2C licence to 13 Mar 2027.
- ✓Operator, company number and address published in the termsNovatrix SRL, No. 3-102-893958, Potrero Cerrado, Oreamuno, Cartago, Costa Rica (T&C 1.1). The About us page names Dama N.V. instead.
- ✓New Zealand is not on the restricted countries listNew Zealand is not on the T&C 2.4 list or the bonus terms 5.1 and 5.2 lists (read 10 and 11 Oct 2026).
- ✗No one-sided rules on wording or the final say in disputesT&C 1.7 reads translation errors in the casino's favour; bonus terms 1.11 make the casino's decisions final in a dispute.
Money
- ✓NZD account availableNZD is listed in T&C 4.1, the Payments page shows 30 NZD minimums and the bonus terms give NZD amounts; the site runs in euros inside (T&C 11.10).
- ✗No casino fees on deposits or withdrawalsThe Payments page lists every method as free, but T&C 9.7 lets the casino charge a processing fee on a withdrawal made before the deposit has been wagered three times.
- ✗Withdrawals processed within 24 hours (published figure)T&C 11.6: the casino aims to process withdrawals within 72 hours of approval; bank transfers within 3 business days (11.10).
- ✗No rule to wager your own deposit before cashing outT&C 9.7: each deposit has to be wagered three times before withdrawal.
Bonus
- ✗Welcome bonus does not cost more than it gives (NZ$100 test)-NZ$60 left of a NZ$100 bonus after wagering.
- ✓No cash-out cap on winnings from the welcome bonusThe only cap on deposit bonuses (bonus terms 2.4) applies to matches of 300% and above; the 100% welcome bonus has none.
- ✓Offer card and bonus terms describe the same offerThe offer card and bonus terms section 3 agree: 100% up to $1,000 (1,000 NZD in the terms), 100 spins on Fruit Million or Lady Wolf Moon, 40x, 3 days, from 30 NZD (bonus terms 1.2, 1.3).
Protection
- ✓Deposit limits, breaks and self-exclusion explained publiclyThe Responsible Gaming page explains deposit, loss and wager limits, a cooling-off period of 1 week to 6 months and self-exclusion from 6 months to indefinite.
One point for each question the published documents answer in the player's favour. Unclear answers score nothing until the casino clarifies them in writing.
What the welcome offer is really worth
SpinsUp’s home page and promotions page both advertise up to $5,000 plus 300 free spins across four deposits. The first is 100% up to $1,000 with 100 free spins, a $30 minimum, 40x wagering and three days to clear. The bonus terms give the same figures in NZD, 1,000 NZD maximum and 30 NZD minimum. The card and the small print agree, so there is one version of this offer and not two.
The maths does not improve. Put NZ$100 in and you get a NZ$100 bonus with NZ$4,000 of wagering attached. Pokies return about 96% on average, so every NZ$1 wagered costs roughly 4 cents, and NZ$4,000 of turnover costs about NZ$160. That leaves you minus NZ$60 against the bonus. Clearing it in three days works out at roughly 1,333 spins a day at NZ$1. The maximum bet while a bonus is active is NZ$7.50, doubling features and bought bonus rounds included, and going over can cost you every winning from that bonus. There is no cash-out cap in the terms. The stake or value of the free spins is not stated anywhere we could find.
| You deposit | NZ$100 |
|---|---|
| Bonus at 100% | + NZ$100 |
| Wagering: 40x on bonus only | NZ$4,000 to turn over |
| Average cost of that play (96% RTP pokies) | - NZ$160 |
| Bonus value left | -NZ$60 |
Costs much more than it gives (-60% of the bonus survives its own wagering)
- Time on the clock
- 3 days = about 1,333 spins a day at NZ$1 (tight)
- Biggest bet while wagering
- NZ$7.50 (bonus terms 2.2 default; the offer card sets no limit of its own)
- Most you can cash out
- No cap in the terms
- Free spins (not counted above)
- 100 on Fruit Million or Lady Wolf Moon (BGaming), to be activated within 3 days; bonus and spins both carry 40x; the stake per spin is not stated
How the test works: we put NZ$100 through the offer exactly as its terms read. Pokies pay back about 96 cents per dollar staked on average, so every NZ$1 of wagering costs about 4 cents. What is left of the bonus after that cost is its real value. It is an average, not a forecast: a single session can land far above or below it.
Decide before you deposit, not after. If you take the SpinsUp bonus and change your mind, you can cancel it before you start wagering, but that also removes its spins, and a bonus dies automatically once its balance falls to 0.05 EUR or less. Withdrawing before the wagering is finished voids the bonus and its winnings. Run your own numbers first with our wagering calculator.
The rest of the week, same maths
The later deposits and the weekly reloads go through the same test, with the same results.
| Offer | Deposit | Bonus | Wagering to clear | Value left | Verdict |
|---|---|---|---|---|---|
| First deposit bonus (welcome package, deposit 1 of 4)100% up to $1,000 + 100 free spins, 40x, from a $30 deposit, 3 days to clear | NZ$100 | NZ$100 | NZ$4,000 | -NZ$60 | Costs much more than it gives |
| Second deposit bonus, code SPINSUP250% up to $1,000 + 50 free spins, 40x, from $30, 3 days | NZ$100 | NZ$50 | NZ$2,000 | -NZ$30 | Costs much more than it gives |
| Third deposit bonus, code SPINSUP350% up to $1,500 + 50 free spins, 40x, from $30, 3 days | NZ$100 | NZ$50 | NZ$2,000 | -NZ$30 | Costs much more than it gives |
| Fourth deposit bonus, code SPINSUP475% up to $1,500 + 100 free spins, 40x, from $30, 3 days | NZ$100 | NZ$75 | NZ$3,000 | -NZ$45 | Costs much more than it gives |
| Tuesday Reload, code TUESDAY50% up to $750 + 20 free spins, 40x, from $30, 3 days, once a week | NZ$100 | NZ$50 | NZ$2,000 | -NZ$30 | Costs much more than it gives |
| Thursday Boost, code THURSDAY30% up to $750, 40x, from $75, 3 days, once a week | NZ$100 | NZ$30 | NZ$1,200 | -NZ$18 | Costs much more than it gives |
| Friday Fortune, code FRIDAY30% up to $150, 40x, from $30, 3 days, once a week | NZ$100 | NZ$30 | NZ$1,200 | -NZ$18 | Costs much more than it gives |
Each offer is put through the same test: NZ$100, or the offer's minimum deposit if that is higher, and an average cost of 4 cents per NZ$1 wagered on pokies.
Deposits two to four run at 40x with three days, so a NZ$100 stake turns into a NZ$50 bonus with NZ$2,000 of turnover on deposits two and three, and a NZ$75 bonus with NZ$3,000 on the fourth. Each lands in the red: minus NZ$30, minus NZ$30, minus NZ$45. The Tuesday, Thursday and Friday reloads follow the same pattern at 40x and three days, and carry a 7.5 NZD maximum bet from section 4 of the bonus terms. Sunday Funday is spins only, so there is no bonus balance there.
Cashback and the Haunt Box prizes are treated as bonuses: 10x wagering, with winnings capped at 10x the bonus and a maximum win of 50 on the box prizes. The home page banner claims weekly bonuses of up to $1100 plus 170 free spins, while the reload cards add up to $1,650 plus 170 free spins. The two figures do not match. See our reload bonus notes.
Paying in and cashing out
SpinsUp accepts NZD as an account currency and the payments page shows 30 NZD minimums, but the casino runs in euros inside, and crypto minimums are set as 20 EUR equivalents. Cards, Apple Pay, Paysafecard, Neosurf, four e-wallets and six cryptos are all listed as free. Cards pay out in 1-3 banking days, bank transfer in 3-5, and e-wallets and crypto show as instant. The terms add their own footnote: the casino aims to process withdrawals within 72 hours of approval, and bank transfers within three business days. Those are the casino’s published figures, not timings we measured.
Two gaps to note. At SpinsUp, Apple Pay, Paysafecard and Neosurf are not on the withdrawal list, so money in by those routes comes back by something else the casino chooses. And every deposit has to be wagered three times before a withdrawal, or the casino may refuse the payout or charge a processing fee, which sits alongside the “free” label. We have more on NZD casinos and on fast payout casinos.
| Method | Type | Min deposit | Deposit lands | Cash out? | Payout time | Fee |
|---|---|---|---|---|---|---|
| Visa | Card | 30 NZD | Instant | Yes | 1-3 banking days | Free |
| Mastercard | Card | 30 NZD | Instant | Yes | 1-3 banking days | Free |
| Apple Pay (Mastercard) | Mobile wallet | 30 NZD | Instant | No | Not on the withdrawal list | Free |
| Paysafecard | Voucher | 30 NZD | Instant | No | Not on the withdrawal list | Free |
| Neosurf | Voucher | 30 NZD | Instant | No | Not on the withdrawal list | Free |
| Skrill | E-wallet | 30 NZD | Instant | Yes | Instant | Free |
| Neteller | E-wallet | 30 NZD | Instant | Yes | Instant | Free |
| ecoPayz | E-wallet | 30 NZD | Instant | Yes | Instant | Free |
| MiFinity | E-wallet | 30 NZD | Instant | Yes | Instant | Free |
| Bank transfer | Bank | 30 NZD (withdrawals only) | Not on the deposit list | Yes | 3-5 banking days | Free |
| Bitcoin | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
| Ethereum | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
| Litecoin | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
| Bitcoin Cash | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
| Dogecoin | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
| USDT | Crypto | Equivalent of 20 EUR | Instant | Yes | Instant | Free |
The casino's Payments page as shown to a New Zealand visitor on 10 Oct 2026 (deposit and withdrawal tabs); the withdrawal tab was on screen again on 11 Oct 2026, unchanged from Visa down to Dogecoin (our screenshot stops there). Payout times are the casino's own figures; the T&C add that the casino aims to process withdrawals within 72 hours of approval (11.6) and that bank transfers are processed within 3 business days (11.10).
Limits on the way out
SpinsUp caps withdrawals at 3,000 NZD a day, 7,500 NZD across a rolling seven days and 30,000 NZD a month. The terms allow exceptions for the most active players, and the VIP page promises higher cashout limits by invitation without publishing any figures. Progressive jackpot wins are paid in full and sit outside those caps. Minimum withdrawals are NZ$30, or the equivalent of 20 EUR for crypto. Amounts above a method’s limit can be split into instalments, and payouts above your net deposits go back to the card first, with the rest by another method.
- Smallest withdrawal
- NZ$30 (crypto: the equivalent of 20 EUR)
- Processing
- Within 72 hours of approval (the T&C say the casino aims for this); bank transfers within 3 business days; refunds typically 5-7 banking days after approval
- Per day
- 3,000 NZD
- Per week
- 7,500 NZD (rolling 7 days)
- Per month
- 30,000 NZD
- VIP ceiling
- Exceptions can be made for the most active players (T&C 11.8); the VIP page promises higher cashout limits by invitation, without figures
- Progressive jackpots
- Paid in full, outside the daily, weekly and monthly caps
- Before any withdrawal
- Each deposit wagered three times; otherwise the casino may refuse the payout or charge a processing fee (T&C 9.7)
- ID checks
- Withdrawals stay pending until verified; if the casino cannot reach you by phone or email within two weeks, the account is locked and the withdrawal cancelled (T&C 8.4); failing verification within two weeks of a request can end in account closure and confiscation (9.3)
- No-deposit bonus winnings
- Capped at NZ$75, even after wagering (T&C 11.7, bonus terms 1.8)
- Cashback and cash rewards
- Count as bonuses: 10x wagering and winnings capped at 10x the bonus (bonus terms 1.7)
- Card payouts
- Up to your net deposits go back to the card, the rest by another method (T&C 11.9)
- Bank transfer payouts
- Intermediary banks may charge, typically up to EUR 16 (T&C 11.11)
- Inactive accounts
- EUR 20 a month after 12 months without login or play (T&C 12.1)
T&C sections 8.4, 9.3, 9.7, 11.1-11.11, 12.1 and 14 (version 1.0, effective and last updated 09.02.2026, read in full 10 Oct 2026; 9.7 on screen again 11 Oct 2026); bonus terms 1.7 and 1.8 (last updated 28.02.2024, read 11 Oct 2026); VIP page, 11 Oct 2026.
Who is behind the site
The SpinsUp terms name the operator as Novatrix SRL, company number 3-102-893958, at Potrero Cerrado in Cartago, Costa Rica. The footer licence seal takes you to the Tobique Gaming Commission validation page, which we opened on 11 Oct 2026. It names Novatrix SRL, lists both domains, and shows the status as VALID. The regulator’s licence holder list shows Novatrix S.R.L with a B2C licence expiring 2027-03-13. The licence number 0000002 comes from the casino’s own terms and footer, not from the regulator, and the validation page only opens from the seal with a link that expires. The About us page names a different company, and the FAQ was copied from another casino, so go by the terms. If something goes wrong, the route is support first, then the EGIS dispute service, then arbitration in Costa Rica, with claims raised within one year. For what an offshore licence means in practice, see our gambling law explainer.
- Operator
- Novatrix SRL
- Company number
- 3-102-893958
- Registered address
- Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica
- Regulator
- Tobique Gaming Commission
- Licence number
- 0000002
- Status at the regulator
- Valid
- Domain on the certificate
- www.spinsup.com and www.spinsup7.com
- Disputes go to
- Support first, then the EGIS dispute service that works under the Tobique Gaming Commission; otherwise arbitration in Costa Rica; claims within one year (T&C 13, 15.5, 17)
Checked 11 Oct 2026: we followed the licence seal in the casino footer to the regulator's validation page at validate.thetgc.ca (generated on 11 Oct 2026). It names Novatrix SRL, address Cartago Oreamuno, Potrero Cerrado, Costa Rica, registered websites www.spinsup.com and www.spinsup7.com, operating status VALID. The regulator's licence holder list at thetgc.ca shows Novatrix S.R.L with a B2C licence expiring 2027-03-13. Neither page shows a licence number or a grant date; the number 0000002 comes from the casino's own T&C 1.1 and footer. The validation page only opens from the seal on the casino site and its link expires, so we link to the licence holder list instead. The validation page is wider than a phone screen, so our screenshot is cut from a full-page capture taken in the same session. Open the certificate
Breaks and limits you can set
SpinsUp’s responsible gaming page covers deposit limits, loss and wager limits, cooling-off and self-exclusion. Deposit limits come by day, week or month. Loss limits and wager limits do the same, and lowering one takes effect at once while raising one needs email confirmation and waits until the current limit expires. Cooling-off runs from one week to six months. Self-exclusion runs from six months to indefinitely, set in the account or through live chat or [email protected]. Session reminders are not mentioned on the public pages. The gap is crypto: the page warns that limits cannot always be applied to crypto deposits, and the terms say the casino cannot cap them, so a cooling-off break will not necessarily block one. The help services listed are Gamblers Anonymous, GamCare and Gambling Therapy, with no New Zealand service named. We did not open an account, so we never saw the settings area itself.
- ~Deposit limitsBy day, week or month. The page warns they cannot always be applied to crypto deposits, and T&C 10.5 says the casino cannot cap crypto deposits.
- ✓Loss or wager limitsLoss limits and wager limits by day, week or month. Lowering takes effect at once; raising needs email confirmation and waits until the current limit expires.
- ?Session remindersNot mentioned on the public pages.
- ✓Cooling-off break1 week, 1 month, 3 months or 6 months. Fiat deposits are blocked and promotions stop, but the page warns some crypto deposits may still go through.
- ✓Self-exclusion6 months, 9 months, 1 year or indefinitely, in the account or through live chat or [email protected]. The FAQ's account closure answer gives an email address at another casino's domain, so use the Responsible Gaming page contacts instead.
- ~Help services listedGamblers Anonymous, GamCare and Gambling Therapy. No New Zealand service is named.
Responsible Gaming page (last updated 09.02.2026, read and the limits section shot on 11 Oct 2026), FAQ and T&C 10.5. We did not open an account, so settings inside the account area were not seen.
What is in the lobby
The SpinsUp provider slider lists 198 studios, including Pragmatic Play, Play’n GO, NetEnt and Playtech, and the Debut Spectacles row is where new releases sit. Categories cover slots, Megaways, Hold & Win, Bonus Buy, Instant Win, jackpot games, Drops & Wins, live casino and table games. All jackpot slots are excluded from bonus play, and the list of other excluded games is blank on the page. No RTP figures are published on the public pages. More on that in our pokies section.
- Pragmatic Play
- Play'n GO
- Hacksaw Gaming
- BGaming
- NetEnt
- Red Tiger
- Playtech
- Push Gaming
- Nolimit City
- Relax Gaming
- ELK
- Thunderkick
- Quickspin
- Yggdrasil
- Big Time Gaming
- Playson
- Endorphina
- Novomatic
- 3 Oaks
- Betsoft
- Booming Games
- Gaming Corps
- Habanero
- PG Soft
- Evolution
- Ezugi
- Spribe
Provider slider on the New Zealand home page (198 studios listed) and lobby tiles, 11 Oct 2026.
Clauses worth reading twice
A few SpinsUp clauses matter: the three-times wagering rule on every deposit, the three-day clock on a 40x bonus, the NZ$7.50 maximum bet, the operator named differently on the About us page, translation errors read in the casino’s favour, the casino’s decision being final in a bonus dispute, ID checks that must pass within two weeks, and a monthly fee on dormant balances after twelve months.
Every deposit has to be played through three times before you can withdraw it, bonus or not. Ask for a payout earlier and the casino may refuse it or charge a processing fee, although the Payments page calls every method free.
Any deposit must be wagered three (3) times the deposited amount before you may withdraw those funds. [...] The Casino reserves the right to charge a processing fee or refuse withdrawal if wagering requirements are unmet.
T&C 9.7, version 1.0 (effective 09.02.2026), read 10 Oct 2026, on screen again 11 Oct 2026The welcome bonus gives you 3 days to clear 40x. On a NZ$100 bonus that is NZ$4,000 of pokie bets, about 1,333 spins a day at NZ$1.
The wagering requirement is x40. The bonus expires in 3 days after being credited.
First deposit offer card, Bonus Terms items 3 and 4, read 11 Oct 2026 (bonus terms 1.3 and section 3 say the same)While a bonus is active, a single bet above NZ$7.50 (doubling features and bought bonus rounds included) can cost you every winning from that bonus.
The maximum bet while wagering is 5 EUR, 5 USD, 7.5 CAD, 7.5 AUD, 7.5 NZD, 50 NOK, 100 ZAR, or the equivalent in other currencies, unless otherwise specified. [...] Violating this rule will result in the forfeiture of all winnings derived from the bonus.
Bonus Policy 2.2 (last updated 28.02.2024), read 11 Oct 2026The help pages do not match the terms. The About us page names a different operator, Dama N.V., while the T&C, the site footer and the regulator's page all name Novatrix SRL. The FAQ was copied from another casino: it uses that casino's name and email addresses, including the one for closing your account. Go by the T&C, and use [email protected] or live chat.
SpinsUp is operated by Dama N.V..
About us page, section Convenient, safe and secure, and FAQ, read 11 Oct 2026; T&C 1.1Any translation mistake in the terms is read in the casino's favour, and the bonus terms make the casino's decision final in any dispute (1.11).
The main language of the Casino website is English, and any translation errors are interpreted in favour of the Casino.
T&C 1.7, version 1.0 (effective 09.02.2026)Have your ID, proof of address and phone ready. If verification is not passed within two weeks of the request, the terms let the casino close the account and keep the balance; a pending withdrawal is also cancelled if they cannot reach you in that time (8.4).
Failure to pass verification within two (2) weeks of our request will result in account termination and funds confiscation.
T&C 9.3, version 1.0 (effective 09.02.2026)Leave money in an account you stop using and after 12 months it starts paying a monthly fee until the balance is gone.
Once your Account becomes inactive, we reserve the right to charge a monthly dormancy fee of €20 (or currency equivalent), deducted from your remaining balance.
T&C 12.1, version 1.0 (effective 09.02.2026)A complaint can go past the casino to EGIS, an outside dispute service that works under the Tobique regulator. Court claims are ruled out: disputes go to arbitration in Costa Rica (T&C 17) and must be raised within one year (T&C 13).
If you are dissatisfied with the outcome of our internal complaints process, you may escalate the matter to an independent ADR body.
T&C 15.5, version 1.0 (effective 09.02.2026)Progressive jackpot wins are not squeezed through the 3,000 NZD daily cap.
Progressive jackpot wins are paid in full and do not count toward these limits.
T&C 11.8, version 1.0 (effective 09.02.2026)No cash-out cap on the welcome or reload bonuses. The only cap on deposit bonuses applies to matches of 300% and above.
For deposit match bonuses with 300% offer and above, the maximum withdrawable amount from winnings generated during the bonus session is limited to ten (10) times the player’s deposit
Bonus Policy 2.4, read 11 Oct 2026
What we could not check
Several things. The payout times are the casino’s own, the spin value is unpublished, and we never logged in to SpinsUp, so the account settings stayed out of reach.
- We did not deposit or withdraw real money at SpinsUp. The payout times on this page are the casino's published figures, not our own timings.
- We did not open an account, so the limit and self-exclusion settings inside the account area were not seen.
- Which company runs the site day to day: the About us page names Dama N.V., while the T&C, the footer and the regulator's validation page name Novatrix SRL. We have gone by the T&C and the regulator.
- The licence number 0000002 and the company number appear only in the casino's own terms and footer. The regulator's pages show the company, the two registered websites, the status and the licence expiry date, not the number or the grant date.
- The stake or value of the free spins: neither the offer cards nor the bonus terms state it.
- How you would be paid after a deposit by Apple Pay, Paysafecard or Neosurf: none of the three is on the withdrawal list, and the T&C let the casino choose another method (11.5).
- The terms of the Lucky Spin wheel (up to 10,000 €/$): its card on the promotions page has no terms window.
- Whether every studio in the provider list is playable from New Zealand: the T&C restrict NetEnt and some other studios by country without naming New Zealand.
- Support response times and how long ID checks take in practice.
Questions we get asked
Is SpinsUp licensed and safe for New Zealand players?
It holds a Tobique Gaming Commission licence shown as VALID on the regulator’s validation page, with the operator named as Novatrix SRL and the licence running to 13 Mar 2027. New Zealand is not on the restricted countries list. That makes it an offshore operator rather than a locally licensed one, so your protection rests on the terms and on the dispute route.
Can I play at SpinsUp in NZ dollars?
Yes. NZD is an accepted account currency and the payments page shows 30 NZD minimums for cards, vouchers and e-wallets. The site still runs in euros behind the scenes, and crypto minimums are set as 20 EUR equivalents.
How fast does SpinsUp pay out, and do I have to wager my deposit first?
The payments page shows cards at 1-3 banking days, bank transfer at 3-5, and e-wallets and crypto as instant, while the terms say the casino aims to process withdrawals within 72 hours of approval. Those are published figures rather than timings we recorded. And yes, every deposit has to be wagered three times before you can withdraw it, bonus or not.
Is the SpinsUp welcome bonus worth claiming?
On our NZ$100 test, no. A NZ$100 bonus with 40x wagering means NZ$4,000 of pokie bets, which costs about NZ$160 at a 96% return, leaving you around minus NZ$60. You also have three days to clear it, which works out at roughly 1,333 spins a day at NZ$1.
Documents behind this page (8)
| Document | Read on | Version |
|---|---|---|
| Terms and Conditions | 10 Oct 2026 | Version 1.0, effective and last updated 09.02.2026 (clause 9.7 on screen again 11 Oct 2026) |
| Bonus Policy | 11 Oct 2026 | Last updated 28.02.2024 |
| Promotions page and offer info windows | 11 Oct 2026 | 10 cards, 9 info windows (Lucky Spin has none) |
| Payments page, deposit and withdrawal tabs (NZ) | 10 Oct 2026 | Withdrawal tab on screen again 11 Oct 2026 |
| Responsible Gaming page | 11 Oct 2026 | Last updated 09.02.2026 |
| FAQ, About us and VIP pages | 11 Oct 2026 | - |
| Tobique Gaming Commission validation page (via the footer seal) | 11 Oct 2026 | Operating status VALID |
| Tobique Gaming Commission licence holder list | 11 Oct 2026 | Novatrix S.R.L, B2C, expires 2027-03-13 |
